Because the previous person did it said it can only be done once.
This time both newbies, china lady and guy.
The guy was very slow. Usually done in 45 mins, this time I took 1.5 h, 6.25 am to 8 pm.
The guy took a long time to stare at my card and pointed at my previous special 3 slots to exchange for the special herbal treatment. Which apparently can be repeated.
He added an interesting oil at the start, Which instead of the mask and putting the relevant brush thing, he used his fingers to massage. Add the hot oxygenated air and then the pink bottle spray (ampule).
At the end, the China lady came back to team up to upsell me, which I declined. Just twice and I was out. So I didn't need to say anything worse about their boss.
I also can't believe the Malaysian lady just got rotated to another outlet permanently. I guess that's how they manage to sell more packages, to different people they see.