Hair Treatment Part 1

Hey all

Found a use for this blog. Going to pivot it to describe my process with this hair salon - probably will be 2 year story.

The entire series here is not meant to be an allegation or defamation of sorts. This will only be used against them, if they prove to be a scam, and not holding up to their side of the promise, regardless of reasons, including bankruptcy. Though I know that the law would probably say it's the consumer fault if it comes to the latter.

Basic Info

JS HairSalon & Beauty PTE LTD

Blk 301 Ubi Avenue 1 #01-245 Singapore 4000301

Initially, I went yesterday morning for my hair cut, as it wrote $6.

When I paid, I was told that was senior citizen rate and it as $8.

Attempt 1 - hair cut package

To be a member of theirs, each hair cut was $5 but to pay upfront $50 for 10 sessions. I bought it.

Attempt 2 - hair treatment trial

The Malaysian Hair in charge (He) came to say my hair loss issue is quite bad, and would need immediate treatment. He quoted a trial price of $90. He was very pushy but I raised my voice and said I was in a rush. 

Attempt 3 - cheaper hair treatment trial

When I hesitated, the China store manager (She) made it cheaper. She countered if I were to pay a deposit of $10 now, I can get the treatment at $80. This meant I pay another $10 and pay $70 when I do the treatment. She said she has the power to give further discount because she is the boss.

I paid the additional $10 yesterday morning.

Claim 1

He said that it would only take one session to resolve it. But obviously I know it would take 10 sessions. But I still went for it because I know my scalp condition needs help from the stress I was getting at work. I was ok with this lie because his Chinese may not have been very accurate.

I went back today evening for the hair treatment which I chatted with him. Firstly, I apologised for my morning behaviour as I was rushing for a community event and I didn't factor in time for him to upsell me. He told me that there were foreign workers who demanded a certain hairstyle, seen online, and checked his work, and yet doesn't have the money to pay up as his wallet only has $20. The foreign worker was given a hair wash too. He was supposed to be charged $30. I exclaimed the customer should not have taken advantaged and demanded so much. I thought I had struck good rapport with him.

Attempt 4 - 10 session

To pay for 10 sessions at my special price $90 = $900 but I need to pay for my $80 price today and not a $90, which after some time then I got her to admit her memory serves her wrongly.

Attempt 5 - 11 session

I originally wanted to pay $880, which is 9 sessions at $90 + 1 session at the additional $70 today (with $10 already paid yesterday). Reason for this not possible was the system doesn't allow anything below $900, so they need to upsell me for a 11 session package instead of a 10 session package. This would be $900 + $70 = $970.

Claim 2

Special price of $90 due to anniversary promotion, which ended last month. She "did not know that he would still extend the promotion to me". But what anniversary is this if they have only just been around since Sep 2025 (6 months ago) >> check link yourself JS HairSalon & Beauty PTE LTD >>> now I'm scared.

Claim 3

They said they have 4 other outlets, Toa Payoh, Bishan, Yishun and recently Tampines. But their card - which might be outdated, showed 3 Yishun outlets, and 1 Toa Payoh outlet in addition to the current one  I'm in. But they opened 5 outlets in 6 months?! 

Claim 4

I was being shown (should have taken pictures) I would be undergoing deep cleansing, and removal (something i forgot), and the treatment. He said he added the supersonic high frequency to open up the hair follicles, for free for me because my condition was that bad. It was supposed to be another $100. And she "was very surprised I would be given free".

Claim 5

And he also claimed that this high frequency will make hair will auto grow out by itself. This awaits to be seen.

Claim 6

While he was doing my trial treatment, he said that customers saw improvement within 3-5 sessions. And that was what I wanted.

Attempt 6 - 15 session

However, Claim 6 did not hold water when they brought up the idea of 15 sessions. When I wanted to keep to the 10 sessions, the following ensued.

Attempt 7 - 17 session

It was then that 2 x free stem cell treatment will be done, to prevent relapse for life. (Claim 7) This meant that I will have 15 sessions + 2 x free stem cell sessions. This would be 15 sessions at $90 = 1350 + today's session at $70 additional + 1 free session = 17 sessions at $1420. (did you see the 2 free stem cell sessions became 1 free session? I decided to let it slip because it might be what was used in the treatment and not the number of sessions.)

Once again she expressed huge surprise I would be getting a free treatment.

I once again questioned on the possibility of having 14 sessions at $90 and + today's session at $70 additional + 2 free session, but I don't know if their Chinese is so lousy and their English is even worse, I let it go.

Claim 8

It was then they wrote 3 things (I forgot all but the third item was ASP or AMP). I initally asked which was the stem cell treatment, then he said, it was the third one. Afterward just before I left, he said it was the first one. And apparently, my first session already had the stem cell therapy.

Attempt 7 - 20 session

Suddenly 10 sessions was no longer magically enough, 20 sessions was required for a total relapse prevention for life. (Claim 9) It was then I decided to pay the $1420.

Attempt 8 - 25 session

Suddenly 20 sessions was no longer magically enough, 25 sessions was required for a total relapse prevention for life. (Claim 10) This was because their hardcopy had 25 rows, which was new information to him. (He literally "how many is this" then he turned to the back and oh wow 25. So why not we do up to 25 and use finish this card?) 

Now I wonder what is the truth = 3 , 5, 10, 15, 20, 25? Then now she said results would differ according to individual.

Their new tactic is just pay an additional 8 sessions at $90 = $720. And of course they tried the various perspectives, total for 25 sessions - how much it would be per session.

But remember Attempt 5, where I was not able to pay anything below $900? and what about all the other miscelleanous I had paid?

Claim 11

It was also said that every month when I come back for the treatment, a free haircut, outside of the 10 sessions I had purchased would be given.

Claim 12

Referencing back to the $900 package with 10 sessions, she "forgot" about the extra $10 she helped me to save, she wanted to recredit as 2 more haircut slots. But I jogged her memory.

Suspicion 1

Their amount could be manually entered. To prevent cheating, usually, the amount to be paid is obtained from their connected POS (think self ordering kiosk at any fast food restaurant) so how is Attempt 5 valid? 

Suspicion 2

Sales tactic of being surprised that the other party gave freebies, and the other party reduced the price. Then both parties say actually the other party is very kind to give discounts.

Suspicion 3

Sales tactic of one foot in the door. Once one person ok for something, then upsell. But shouldn't it be at the next session instead so it won't be so overkill? 

Back to Attempt 8

Until my body got stiff, and it started to tremble by itself, and i got rashes through my chest and neck, which was what they saw. It was a fawning response (instead of fight or flight). But I had to request for a refund before they quieten down. Unlike how she said she was unable to invoice anything below $900 (Attempt 5), I know that chargeback could be administered.

Just before I left, the store manager (she) still wanted to push me to purchase their lymphatic draininge services to reduce inflammation due to "low immunity" - wasting another hour of my time. And if they didn't stress me with their highly questionable contradictions, would I have had those red flushes?

Of course her concluding statement is that she can give more discount in future.

Which meant, I should have just left with that 11 sessions instead.

How is the number of red flags = 3 suspicion + 12 claims +8 upsell attempts = 23 potential allegations, more than the number of sessions I have to go for? I guess this meant go for shopping centre ones would be more trustworthy, or at least operated by locals.

I spent 2 hours there today. 96.30 -8.30 pm) And from the timestamp here, it showed that they still tried to upsell me the additional 8 session for 1 full hour after. How ridiculous use of time.

Lesson Learnt (That I haven't covered earlier)

Go by the interest free instalment plan because it meant that they are not scamming your money and leaving..

- of course check when the company was registered - simple google search.

What I should receive (hopefully)

- haircut 9 more times, without any expiry date, can be used at any of their branches.

- treatment 16 more times, without any expiry date.

3 components in the treatment

- green bottle + white bottle + spray (one of them is the stem cell treatment - what they claimed to be the most important factor)

Total damage this weekend: $50 + $10 + $1420 = $1480

Will update after every session. Hopefully, it doesn't waste my time to write more rubbish.

21 Apr 2024

 my parents use the self service machine to pay at supermarkets. then they accidentally press plastic bag charge. and I paid the extra 5 cents and they don't even bother to go to the customer service ask for refund

it's not the money but last time they keep scolding me anyhow spend money, why never be more alert. Never allow for mistakes. Now it's their fault multiple times a month then 'it's ok' 'take it as charity' what double standard is this again

All I wish is for another's voice to be in unison with mine.
想听更多关于我的生活吗？请收听我的《心情录音室》。

1 Apr 2024

My sister's child has learnt how to gaslight me at 4 years old.

He asked me for a spoon at dinner, and I gave him the small one. However, he asked for the big one, then I gave him the big spoon. Then my mother came in and scolded him for taking the bigger spoon - "he won't be able to handle it, and when everything gets upturned, then my father will scold him"

wow so scary 1 defeatist and 1 threatening brainwashing messages in 1 sentence.

And the child said "it's my fault, he asked for the smaller one, but I gave him the bigger one" and my mother said "yes I don't know anything."

No point for me to step in because just my 1 minute won't help to improve them.

All I wish is for another's voice to be in unison with mine.
想听更多关于我的生活吗？请收听我的《心情录音室》。

4 May 2021

bad enough alr la.

Work sucks, cannot do anything. do stuff get scolded. 

Boss said

1) support all of directors requests.

2) events can only put under Others and 10% max weightage.

Reality:

All of director's requests are events

Hence, no matter how much I did, and events are difficult, I cannot get a good grade this year.

Home sucks. sister dump her child here, whole day so noisy, I can't WFH, can't attend meetings and speak up.

When i go home from work, she expects me to take care of her child.

When they not at home, mother and father fight every hour, talk loudly and watch youtube like nursing home.

Mother complain I don't treat her. I want to buy CRAVE promotion, so she no need cook. Sister complain, not nice to eat. Should buy more expensive stuff. Then when I ask what you want me to buy, she said aiya, just don't buy my share la. Next time tell me. But sister scold me when I don't do anything for the family and make mother cook everyday.

the whole 24/7 I'm never at peace. I can't be a normal human being, I can't develop emotionally, psychologically. Definitely cannot have girlfriend.

All I wish is for another's voice to be in unison with mine.
想听更多关于我的生活吗？请收听我的《心情录音室》。

1 March 2020

I finally got my hands on OCS PT kit, something that I wanted. I went running earlier because my mother forced me to do it through her negativity.

Then my father said why you wear OCS PT kit throw away la, ppl see not nice.

Then it's like what you want me do, what I wear also cannot. What I do or don't do also wrong. Whenever I'm in front of their face, I become a subject of their negativity and the victim.

They caused me to have no self esteem, resulting in my retarded social, emotional and psychological growth. And I still must be their puppet.

My father already cannot withstand my mother's negativity and is already a mirror of her. I am next as I'm already toxic to them in my head, but of course I don't dare to say it out.

I don't want it to affect my life and you as well.

I really can see those kids who keep playing computer and don't study. There were those months where I just go home everyday from work, then turn on laptop to play Overwatch until 1030-11.30 pm then I go sleep. Just to block everything out.

The ironic thing is the very thing they were against me is what's keeping me sane. My father using my old handphone and my sister bought my mother a handphone so now they both watch the handphone for a few hours a day. Lucky they don't practice what they preach for once.

Also, now got the House Improvement Project - caused by my mother's ego. She insisted on doing. so all the extra work to clean and prepare is done by my father. My sister jumped in to scold me at every single opportunity to help out. But of course my father being the ancient ego type, refused to receive help.

My sister would message me, ever since I got my data. When I single tick, she say why data is not on, it should be double tick. When 2 ticks, she say why don't read. why take so long. isn't your phone always with you - but that's her, and my parents don't like anyone to use the phone often. When blue tick, she will say why no response. That's because when i respond with 'ok', she will say why only respond one line. is it you angry with me. then she will suddenly be angry with me and don't talk and say bad things to my parents in front of me. Then if I respond with multiple lines, she will triple those number of lines to scold me back or to do things.

my parents are both demented. my mother is the famous gone case. My father in the past 6 months, will only describe a thing with a 3 word phrase instead of a sentence. It's prone to multiple interpretations. I don't reply back, they say I don't talk to parents. so i talk. But since I obviously misinterpreted it, and no thanks to them always changing topic in the middle of nowhere, my father will suddenly angry and say 'talk to you useless one. you also don't understand at all. say so many times also don't know'.

He is demented. other than easily losing his temper, he also lost his sense of logic. he can argue with me over simple maths.

You know I from sengkang if I dance or gym 1 hour, i will reach home at 8 pm. But OCH is nearer. i reach home at 7.45 but I still kenna worse. They are discouraging me from going gym, saying that I should go home after work, spend time with parents, talk about the day.

Yea right and be a monster like them and spread negativity from work to home? Sorry but I'm not a monster yet.

And I also know that as much I need overwatch, it's an absolute waste of time, to the extent that I don't even read newspapers. because the moment I step in, their incessant voices are so loud until i plug my earphones in. Then being a sadistic Sombra and hacking everyone. then kill the low HP ones for cheap thrills.

All I wish is for another's voice to be in unison with mine
想听更多关于我的生活吗？请收听我的《心情录音室》。

22 Apr 2017

好像我曾经发过这样的帖文：

“如果不是我要的人，我宁可不去尝试，也要以时间换来我要的幸福。”

今天却让我再次有感而发。

All I wish is for another's voice to be in unison with mine.
想听更多关于我的生活吗？请收听我的《心情录音室》。

28 Feb 2017

《心情录音室》2月28日
“独”光晚餐
不是因为你做的不够多，还是没做什么，而是对方不选择你。所以不管你做什么，即使你帮他捡回一条生命，你还是排在第二。

坚持着，但迟早会到放弃的时候。我真的很累。

All I wish is for another's voice to be in unison with mine.
想听更多关于我的生活吗？请收听我的《心情录音室》。